I went to best buy and bought a new cable and the one that the guy recommended was the 'Insignia 4ft charge/sync cable' and i just connected and its till not appearing on my mac desktop. Also the drive does show on the disk utility. When I clicked 'Verify Disk' it said this: Verifying partition map for “WD My Passport 070A Media”Checking prerequisitesChecking the partition listChecking for an EFI system partitionChecking the EFI system partition’s sizeChecking the EFI system partition’s file systemChecking all HFS data partition loader spacesChecking booter partitionsChecking Core Storage Physical Volume partitionsThe partition map appears to be OK. Part 2: When I clicked 'Repair Disk' it said this: Verifying and repairing partition map for “WD My Passport 070A Media”Checking prerequisitesChecking the partition listAdjusting partition map to fit whole disk as requiredChecking for an EFI system partitionChecking the EFI system partition’s sizeChecking the EFI system partition’s file systemChecking all HFS data partition loader spacesChecking booter partitionsReviewing boot support loadersChecking Core Storage Physical Volume partitionsUpdating Windows boot.ini files as requiredThe partition map appears to be OK what does this all mean? What do I do next? Okay, so I had to fight this today, and I figured out a way to at least fix the hard drive. First of all, update to Sierra if you are on Mac OS. ![]() My Passport is trusted, portable storage that perfectly complements your on-the-go lifestyle. Designed to fit in the palm of your hand, there's plenty of. El Capitan was a pain in the a$$. How do you download a file for quickbooks in a mac 2017. Next, open the WD Disk Utility app, NOT the mac one. Select 'Erase' and then check the box on the right, NOT the left. The left will not erase first for some reason. Erase the right first, then the left. Your hard drive is ready for war again. HOWEVER if you need to get those files off of the hard drive, do not mess around and go to a computer repair shop. If you can, back up your important files temporarily to iCloud or some other service. Disk Warrior is supposed to work great but I didn't exactly have $100 lying around. After this is said and done, I still recommend buying another hard drive just in case. I can't access a WD My Passport 1TB external HDD 'When I connected my WD external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't want to do that because data is still there, and I would lose it if I formatted the disk. I tried to eject the drive and reconnected it for the second time, but the error is still there. Now, I can't access my WD Passport external hard drive or my data, can anyone help?' ![]() Symptoms of being unable to get into WD My Passport external hard drive If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes you cannot access the drive's data. The common symptoms are: You'll receive an error before you can use it. The hard drive is not accessible. Access is denied. In Disk Management, the type of file system is RAW. In the drive's properties, and the hard drive shows 0 bytes used and 0 bytes free.
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